Nomo Support

Help with protection, Screen Time access, purchases, and reporting.

Published: 20 August 2026

Screen Time access

If Screen Time access is off or has been revoked, open Settings → Screen Time access in Nomo and follow the available reauthorization action. Nomo cannot reset iOS permissions for you.

Protected apps

Manage your selection in Settings → Protected apps. If Screen Time access was revoked, Apple may invalidate the existing protected selection. After reauthorizing, select your protected apps again if Nomo asks you to.

Protection issues

• Check that Screen Time access is enabled in Nomo.
• Reopen Nomo and check the current protection state.
• Reselect protected apps if the selection is unavailable.
• Restart your iPhone if an Apple Screen Time service has not recovered as expected.

Nomo Pro and purchases

Use Settings → Nomo Pro to view your plan and manage an active subscription through Apple. Use Restore purchases if you believe you have an eligible existing purchase. Nomo can restore access only when Apple and the subscription-entitlement service confirm it.

Progress and reporting

Apple’s Screen Time and Device Activity reporting may not update instantly. Give iOS time to refresh its reporting before assuming a usage value is final.

Contact support

If you still need help, email getnomoapp@gmail.com with a short description of what happened and the Nomo screen where you saw it.